|My next land line|
We have three phones. Let me see…..I need one……my husband needs one…..but Buster (our cat) rarely talks. So, even with my limited math skills I can pretty much figure out that we have an extra phone line doing, basically, nothing.
Today was the day. I called Bell Canada Customer Service and advised them we no longer wanted our land line.
Me: I’d like to cancel our land line please
(I think he meant I’m sorry to hear that, is there any way we could change your
Me: Well, we’re two people with three phones so we really don’t need it
CS: You can keep the basic phone for $20.00 a month
(I didn't even know we were bargaining)
Me: Thanks but no, we just want to cancel
CS: I’ll give you a free month!!
(Sounding very exasperated now that I don't seem to appreciate his offer)
Me: No, we just want to cancel
CS: That’s the best I can do!!!! A FREE phone for a month and then for ONLY $20.00
(He’s getting irritated now)
Me: But then I’d be spending $20.00 a month for something we don’t want
(I'm getting irritated now)
CS: Well, it’s your husband’s name on the account so I can’t help you.
Me: LOOK. We just don’t want the phone!!!!!
CS: Sorry, it’s company policy.
Me: Fine. We'll get back to you in 5 minutes.
Needless to say, no “have a good weekend” from either of us!
Well, Joe called to cancel and it was done. Not immediately mind you – they need 30 days notice. Huh? They don’t even have to come to the house! They just pull the plug! No, Bell NEEDS to get another payment from us.
Fine once more.
I’ll use tin cans and a string before I use Bell again.
And THAT’S why I have a blog!!!!
Have a good weekend all!